CHANGE MANAGEMENT SOFTWARE

Digitize your change management

Op­ti­mi­ze the ef­fi­ci­en­cy of your ch­an­ge pro­ces­ses by using au­to­ma­ted, di­gi­tal work­flows. Gua­ran­tee the qua­li­ty of your pro­ducts and ser­vices and en­su­re that all in­ter­nal and le­gal re­qui­re­ments are re­lia­bly met.

Au­to­ma­ted for­war­ding and es­cala­ti­on management 

Con­side­ra­ti­on of in­ter­nal and le­gal requirements 

Real-time over­view of all de­via­ti­on processes 

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Software for your change processes

Op­ti­mi­ze your QM pro­ces­ses in the pane of ch­an­ge con­trol (Ch­an­ge Con­trol, CC) with our ad­van­ced di­gi­tal work­flows. Our in­te­gra­ted so­lu­ti­on com­ple­te­ly trans­forms your pre­vious­ly pa­per-ba­sed pro­cess into a di­gi­tal for­mat, from re­cor­ding to completion.

The work­flow sys­tem en­su­res that the di­gi­tal ch­an­ge form is au­to­ma­ti­cal­ly for­ward­ed to the next in­s­tance, which in­crea­ses ef­fi­ci­en­cy and tracea­bi­li­ty. If time is ex­cee­ded, our com­pre­hen­si­ve re­min­der and es­cala­ti­on ma­nage­ment sys­tem is ac­ti­va­ted so that you al­ways have an over­view. In ad­di­ti­on, a re­gu­la­ti­on for sub­sti­tu­ti­ons is in­te­gra­ted into the task rou­ting to seam­less­ly com­pen­sa­te for fail­ures and en­su­re the con­ti­nui­ty of your processes.

What benefits does the Change Control software offer you?

Regulatory Compliance: 

Ch­an­ges to pro­ducts, pro­ces­ses or sys­tems are made in ac­cordance with re­le­vant re­gu­la­to­ry and in­ter­nal requirements. 

Continuous data availability 

Ac­cess your data at any time and from any­whe­re to en­su­re ma­xi­mum flexibility. 

Increased data security 

Pro­tect your data and in­for­ma­ti­on from un­aut­ho­ri­zed ac­cess and ex­ter­nal threats. 

Individual configuration 

Cus­to­mi­se the mo­du­les to your spe­ci­fic re­qui­re­ments to make it ea­sier for your em­ployees to com­ple­te the on­boar­ding training. 

Process safety 

The work­flow sys­tem en­su­res that each step of the CC pro­cess is for­ward­ed to the ap­pro­pria­te cont­act per­son. The es­cala­ti­on sys­tem ta­kes ef­fect in the event of delays. 

Cost reduction 

Ad­mi­nis­tra­ti­ve cos­ts and th­rough­put times are si­gni­fi­cant­ly re­du­ced, while the qua­li­ty of the re­sults in­crea­ses at the same time. 

Integration into existing processes 

Ch­an­ge Con­trols can be in­itia­ted, for ex­am­p­le, from de­via­ti­on re­ports (De­via­ti­on Con­trol) or cor­rec­ti­ve and pre­ven­ti­ve ac­tions (CA­PAs).

Transparency 

Every aut­ho­ri­zed em­ployee has in­sight into the cur­rent sta­tus of all CC pro­ces­ses, re­gard­less of their di­rect involvement. 

Central information platform 

Use d.velop do­cu­ments (form­er­ly d.3ecm) as a cen­tral plat­form for quick ac­cess to all re­le­vant data. 

Reports 

Crea­te com­pre­hen­si­ve re­ports and sta­tis­tics on all ch­an­ge con­trol processes. 

Digitise your processes for greater efficiency

Get to know our software better

Mapping of a notebook on which the QM workflows of Digital Life Sciences are mapped, Complaint, Deviation Control, CAPA, Change Control
PDF Do­cu­ment

The di­gi­tal forms are also con­ver­ted to a PDF/A in par­al­lel. This way, em­ployees who are not in­vol­ved in the pro­cess can also gain in­sight into the work­flow and the do­cu­ment can be shared with ex­ter­nal par­ties if required.

dls | ch­an­ge control

What is a Ch­an­ge Con­trol process?
The Ch­an­ge Con­trol pro­cess is used to en­su­re that ch­an­ges af­fec­ting pro­ducts, pro­ces­ses and sys­tems are car­ri­ed out in con­for­mi­ty with re­gu­la­to­ry and in­ter­nal spe­ci­fi­ca­ti­ons. The aim of this pro­cess is to pro­vi­de a sys­te­ma­tic, traceable ch­an­ges management.

Au­dit Trail

Every ac­tion in the pro­cess is au­to­ma­ti­cal­ly do­cu­men­ted by the sys­tem ac­cor­din­gly. In­te­gra­ted au­dit trail func­tions en­su­re high traceability.

Form

The di­gi­tal form is fil­led out step by step and pro­vi­ded with the re­le­vant ent­ries and data. Fields with a blue back­ground are man­da­to­ry. Pre­de­fi­ned va­lue sets and drop-down func­tions make it easy for users to fill out the form.

Pro­cess Steps

Af­ter pro­ces­sing the in­di­vi­du­al steps (1. In­itia­ti­on & ca­te­go­riza­ti­on, 2. Eva­lua­ti­on of re­le­van­ce for ap­pr­oval, 3. Eva­lua­ti­on of re­le­van­ce for re­gis­tra­ti­on, etc.), the work­flow sys­tem au­to­ma­ti­cal­ly sends tasks and mes­sa­ges to the re­spon­si­ble agents or work­flow par­ti­ci­pan­ts. Once all steps have been pro­ces­sed, the work­flow is con­side­red complete.

1. Step: Initiation
The in­itia­ti­on of the Ch­an­ge Con­trol is done by the pro­cess re­spon­si­ble of the con­cer­ned de­part­ment. He or she re­cords the re­le­vant data for Ch­an­ge Con­trol. The pro­cess is then for­ward­ed to the ap­poin­ted Ch­an­ge Con­trol responsible.

Would you like a live insight into the software?

Get a com­pre­hen­si­ve live in­sight into the pos­si­bi­li­ties of pro­duc­tion-re­la­ted qua­li­ty ma­nage­ment pro­ces­ses wi­thin just 45 mi­nu­tes using a spe­ci­fic use case. Learn how you can use Di­gi­tal Life Sci­en­ces so­lu­ti­ons to op­ti­mi­ze your pro­duc­tion-re­la­ted QM pro­ces­ses, such as com­plaints (Com­plaint Ma­nage­ment), de­via­ti­on re­ports (de­via­ti­on con­trol), cor­rec­ti­ve and pre­ven­ti­ve ac­tions (CAPA) and ch­an­ge con­trol (ch­an­ge con­trol) ef­fi­ci­ent­ly th­rough our di­gi­tal workflows.

Some features of Change Management 

Regulations fulfilled by the Change Control process

ISO 9001:2015, Chap­ter 8.5.6

ISO 13485:2016, Chap­ters 4 and 7 

EU GMP Gui­de Part 2, Sec­tion 13 

33 Good reasons for a cooperation with Digital LS

You’re not con­vin­ced yet? You’re not con­vin­ced yet? Find out about 33 good re­asons spea­king for a co­ope­ra­ti­on with Di­gi­tal Life Sci­en­ces GmbH. We will show you re­asons from the provider’s point of view, from the soft­ware point of view and other ge­ne­ral re­asons that di­stin­gu­ish us.

Customer review on the Change Management

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Ch­an­ge ma­nage­ment is a com­po­nent of the Di­gi­tal Life Sci­en­ces so­lu­ti­on suite. Each pro­duct is powerful on its own, but when used tog­e­ther they are even better.

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Document Control software

Whe­ther work / pro­cess in­s­truc­tions (SOPs), pro­cess de­scrip­ti­ons, test spe­ci­fi­ca­ti­ons or other ty­pes of do­cu­ments — you can crea­te, re­vi­se and sign them all di­gi­tal­ly with the do­cu­ment con­trol software.

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Training Management software

Ex­tend the “Do­cu­ment Con­trol” mo­du­le to ac­tively plan and re­cord the qua­li­fi­ca­ti­ons of your em­ployees with our trai­ning ma­nage­ment software.

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E‑learning software

Use the new soft­ware “E‑Learning” to train your em­ployees di­gi­tal­ly. Crea­te an e‑learning cour­se ac­cor­ding to your wis­hes using Mi­cro­soft Power­Point or in­te­gra­te exis­ting presentations.

Frequently asked questions (FAQs) about Change Control

If ad­di­tio­nal files are re­qui­red for a pro­cess, at­tach­ments can be uploa­ded in all pro­cess steps and lin­ked to the cur­rent pro­cess. The at­tach­ments are stored un­der a cor­re­spon­ding do­cu­ment type in the DMS and can be view­ed in the Ch­an­ge Con­trol un­der ‘At­tach­ments’ by all pro­cess par­ti­ci­pan­ts. You can con­fi­gu­re which file ty­pes can be sa­ved as at­tach­ments and how lar­ge the files can be.

In the work­flow ad­mi­nis­tra­ti­on, you can con­fi­gu­re the names of the pro­cess steps, field names and datasets.

In prin­ci­ple, a pro­cess step is com­ple­ted with an elec­tro­nic si­gna­tu­re and can no lon­ger be cor­rec­ted. With the func­tion ‘Step back’ the pro­cess can be re­tur­ned to a pre­vious pro­cess step. The user who has com­ple­ted this step re­cei­ves it again for editing and the pro­cess con­ti­nues from this step. Any re­turn to a pre­vious step is re­cor­ded in the au­dit trail.

The es­sen­ti­al data of a Ch­an­ge Con­trol is trans­fer­red to the at­tri­bu­tes of the data re­cord. This al­lows you to search and ana­ly­ze the Ch­an­ge Con­trols you have crea­ted. The ana­ly­ses can be ex­por­ted as PDF, EXCEL or WORD documents.

Ha­ving en­te­red a me­a­su­re, you can save it as a tem­p­la­te in the me­a­su­re ta­ble. The tem­pla­tes are available for in­ser­ti­on in a Ch­an­ge Con­trol. The due date for the me­a­su­re is cal­cu­la­ted ba­sed on the du­ra­ti­on en­te­red in the template.

Ch­an­ge Ma­nage­ment / Ch­an­ge Con­trol (CC) is a for­mal pro­cess wi­thin a qua­li­ty ma­nage­ment sys­tem. The aim is to en­su­re that all ch­an­ges to a pro­duct or pro­cess are car­ri­ed out in a con­trol­led and coor­di­na­ted man­ner and that the qua­li­ty of the pro­duct is main­tai­ned de­spi­te the change.

The equip­ment in the GMP cle­an­rooms must be qua­li­fied and the pro­ces­ses used must be va­li­da­ted. This me­ans that it is de­fi­ned and do­cu­men­ted in ad­van­ce which equip­ment is used in the ma­nu­fac­tu­re of a pro­duct, how the pro­cess pa­ra­me­ters are to be set, which in­gre­di­ents are re­qui­red, and much more. For ex­am­p­le, ch­an­ges can be made to de­vices or also processes:

  • The sys­tem pa­ra­me­ters must be changed.
  • Parts or com­pon­ents of the plant must be renewed.
  • In­gre­di­ents or quan­ti­ties changed.
  • Clea­ning or test­ing pro­ce­du­res changed.

Ch­an­ge con­trol in qua­li­ty ma­nage­ment is a sys­te­ma­tic pro­cess that en­su­res that all ch­an­ges are im­ple­men­ted and do­cu­men­ted wi­thin a con­trol­led and traceable frame­work. This pro­cess is key to en­su­ring con­sis­ten­cy, trans­pa­ren­cy and pro­duct qua­li­ty as well as com­pli­ance with re­gu­la­to­ry requirements.

Ch­an­ge con­trol soft­ware op­ti­mi­zes the ch­an­ge con­trol pro­cess by au­to­ma­ting and seam­less­ly do­cu­men­ting all the ne­ces­sa­ry steps. This soft­ware en­ables com­pa­nies to plan, im­ple­ment and mo­ni­tor ch­an­ges ef­fi­ci­ent­ly, im­pro­ving tracea­bi­li­ty and fa­ci­li­ta­ting com­pli­ance. This is par­ti­cu­lar­ly im­portant in re­gu­la­ted sec­tors such as the phar­maceu­ti­cal in­dus­try, whe­re pre­cise pro­ces­ses are essential.

A ch­an­ge con­trol ma­na­ger is re­spon­si­ble for mo­ni­to­ring and coor­di­na­ting the ch­an­ge ma­nage­ment sys­tem. His main tasks in­clude sys­te­ma­ti­cal­ly eva­lua­ting ch­an­ges, working clo­se­ly with va­rious de­part­ments and en­su­ring that all re­le­vant pro­ce­du­res and pro­ces­ses are com­pli­ed with in ac­cordance with re­gu­la­to­ry re­qui­re­ments. The ma­na­ger has a key re­spon­si­bi­li­ty to en­su­re that ch­an­ges do not com­pro­mi­se the in­te­gri­ty and qua­li­ty of the pro­duct or ser­vice, en­su­ring con­tin­ued com­pli­ance with regulations.

In the ad­mi­nis­tra­ti­on, time spe­ci­fi­ca­ti­ons can be en­te­red for each pro­cess step. Re­min­der mes­sa­ges are sent be­fo­re the pro­cess steps are due. The re­min­der mes­sa­ge is sent to the pro­ces­sor of the task, the coor­di­na­tor and the con­fi­gu­red group that is to be in­for­med about the re­min­der (for ex­am­p­le, QA). A re­min­der is sent with the con­fi­gu­red subject.

It can be con­fi­gu­red so that the pro­cess can be can­cel­led at any pro­cess step. For the can­cel­la­ti­on, it is re­qui­red to in­di­ca­te a re­ason in a man­da­to­ry field. Only the coor­di­na­tor of the pro­cess is al­lo­wed to cancel.

In all pro­cess steps that fol­low the in­itia­ti­on, you can for­ward the pro­cess step to an­o­ther per­son. The recipient’s aut­ho­riza­ti­on is che­cked du­ring the selection.

When working on a pro­cess step, only this step can be pro­ces­sed, but the other pro­cess steps are still visible.

The Ch­an­ge Con­trol pro­cess flow has been de­si­gned in ac­cordance with the GxP re­gu­la­ti­ons and crea­ted in con­sul­ta­ti­on with QM ex­perts. Against the back­ground of the va­li­da­ti­on do­cu­men­ta­ti­on, the pro­cess steps are the­r­e­fo­re man­da­to­ry. Ho­we­ver, each pro­cess step con­ta­ins a ‘Cus­tom Pa­nel’, which can be used to dis­play fur­ther in­for­ma­ti­on or in­itia­te actions.

In the phar­maceu­ti­cal in­dus­try, but also in me­di­ci­ne, the qua­li­fi­ca­ti­on is a pre­re­qui­si­te for a ma­nu­fac­tu­ring li­cen­se. Si­gni­fi­cant ch­an­ges to qua­li­fied equip­ment al­ways re­sult in sub­se­quent re-qua­li­fi­ca­ti­on. Tho­se re­spon­si­ble must de­ci­de whe­ther ch­an­ges are ne­ces­sa­ry ba­sed on a risk ana­ly­sis. In ad­di­ti­on, the ques­ti­on must be ans­we­red as to how the ch­an­ge af­fects the qua­li­ty of the pro­duct and which qua­li­fi­ca­ti­on tests must be repeated.

Com­pli­ance with par­ti­al re­gu­la­to­ry re­qui­re­ments is sim­pli­fied or made pos­si­ble in the first place, and the cor­re­spon­ding risks are mi­ni­mi­zed. Ch­an­ge pro­ces­ses are stan­dar­di­zed and traceable. Do­cu­men­ta­ti­on re­qui­re­ments can be met by de­fault. Em­ployees at dif­fe­rent sites can work on the same ch­an­ge wi­t­hout ha­ving to wait for do­cu­ments by mail.

A ch­an­ge con­trol form is a cru­cial do­cu­ment in the con­text of ch­an­ge ma­nage­ment and con­ta­ins es­sen­ti­al in­for­ma­ti­on, in­clu­ding a de­tail­ed de­scrip­ti­on of the ch­an­ge, the un­der­ly­ing re­asons, the sec­tions af­fec­ted and the ne­ces­sa­ry ap­pr­ovals. It ser­ves as struc­tu­red do­cu­men­ta­ti­on in the ch­an­ge con­trol pro­cess and en­su­res that all re­le­vant ap­pr­ovals and checks are com­ple­ted be­fo­re the ch­an­ge is im­ple­men­ted in practice.

Alt­hough ch­an­ge con­trol and ch­an­ge ma­nage­ment are clo­se­ly lin­ked, they have dif­fe­rent fo­cu­ses that are of cru­cial im­portance in pro­duc­tion. Ch­an­ge Con­trol fo­cu­ses on the sys­te­ma­tic for­ma­liza­ti­on and do­cu­men­ta­ti­on of ch­an­ges. The aim is to en­su­re that all ch­an­ges are careful­ly eva­lua­ted and ap­pro­ved. This is done th­rough spe­ci­fic pro­ce­du­res and forms ai­med at en­su­ring con­sis­ten­cy and compliance.

Ch­an­ge ma­nage­ment is a com­pre­hen­si­ve con­cept that en­com­pas­ses the sys­te­ma­tic plan­ning, im­ple­men­ta­ti­on and mo­ni­to­ring of ch­an­ges in pro­ces­ses, tech­no­lo­gies and or­ga­niza­tio­nal struc­tures. In pro­duc­tion, ch­an­ge ma­nage­ment plays a de­cisi­ve role in the in­tro­duc­tion of new tech­no­lo­gies and soft­ware sys­tems. It en­su­res that all em­ployees are ade­qua­te­ly pre­pared and trai­ned to en­su­re a smooth tran­si­ti­on and op­ti­mi­ze the ef­fi­ci­en­cy of processes.

Ch­an­ge con­trol and ch­an­ge ma­nage­ment tog­e­ther form a com­pre­hen­si­ve frame­work for ch­an­ge ma­nage­ment in pro­duc­tion. Ch­an­ge Con­trol en­su­res struc­tu­ral in­te­gri­ty and com­pli­ance with re­gu­la­to­ry re­qui­re­ments, while ch­an­ge ma­nage­ment pro­mo­tes the smooth and ef­fi­ci­ent im­ple­men­ta­ti­on of changes.

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