Dear Ma­dam or Sir,

due to the con­stant growth of Di­gi­tal Life Sci­en­ces GmbH and the re­la­ted re­quests and tasks, we are stri­ving for a con­stant de­ve­lo­p­ment and op­ti­miza­ti­on of our processes.

As of March 1, 2022, the pro­ject-spe­ci­fic in­qui­ries by our exis­ting cus­to­mers for the fur­ther ex­pan­si­on of the dls | eQMS will be coll­ec­ted in the cen­tral in­put chan­nel projects@digital-ls.de. They will be eva­lua­ted and you will re­cei­ve a feed­back wi­thin 10 working days. We would like to ask you to use this in­put chan­nel preferentially.

Your re­quest will di­rect­ly reach the Pro­fes­sio­nal Ser­vice team, which will take care of your re­quest. Cen­tra­li­zing your re­quests al­lows us to fas­ter de­ter­mi­ne per­son­nel and time re­sour­ces and use them more ef­fi­ci­ent­ly thus re­du­cing de­lays for fol­low-up pro­jects. De­pen­ding on the scope of the pro­ject and free ca­pa­ci­ties, pro­ject ma­na­gers and/or pro­ject con­sul­tants other than tho­se you are al­re­a­dy fa­mi­li­ar with may be able to take on the tasks.

Our cus­to­mer base has grown con­sider­a­b­ly over the ye­ars and we are ex­tre­me­ly plea­sed with the loyal­ty you have shown us. We see this in­no­va­ti­on as an op­por­tu­ni­ty to re­spond more fle­xi­bly to your con­cerns and would thus also like to en­su­re that in­fra­struc­tu­re ch­an­ges, up­dates and other ad­jus­t­ments can be im­ple­men­ted more quick­ly for you in the fu­ture. On­go­ing pro­jects are not af­fec­ted by the­se changes.

Your fa­mi­li­ar sa­les cont­acts will of cour­se con­ti­nue to be available to you per­so­nal­ly. Al­ter­na­tively, you can send sa­les in­qui­ries cen­tral­ly to sales@digital-ls.de.

If you have any ques­ti­ons, plea­se do not he­si­ta­te to cont­act us and we are al­re­a­dy loo­king for­ward to num­e­rous fol­low-up projects!